Cancellation Policy

Occasionally, orders or parts of an order are cancelled by our system for various reasons

Some reasons are:

  • Item(s) not available
  • Difficulty in processing your payment information
  • Cannot ship to address provided
  • Duplicate order was placed
  • Cancelled due to customer’s request
  • Damaged or faulty items
  • Incomplete shipping details provided (address/mobile number)

Can I change or cancel my order?

After you placed an order, your order begins to process. Once order is placed, you can no longer change the size/quantity/color/ or add other item/s or change the mode of payment but you can definitely request to remove the item or cancel your order to place a whole new one within 24hrs of order confirmation.

**To change or cancel your order prior to shipment, you must contact customer care.

I just cancelled my order, when will I receive the refund?

If you have selected for a bank account refund, you will receive the refund within 5-7 days of order cancellation. For more information on refunds, visit our refund section.